weConnect - Reinstall a device (node) firmware

Article number: [2003] - Legacy code: [12123]

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If your device runs ancient firmware, fails to update properly or something went wrong, it might need a reset.

You can reflash the firmware of your device by installing the latest ISO file.

➡This process requires a computer (on the same network as the node) and a USB Key that can be erased with at least 2Gb storage capacity.

Step 1: Prepare a bootable USB Key

Required:
  1. Log in as an institute manager or partner to your institute.
     
  2. Go to the admin UI (ex: institute.edu.barco.com/admin).
     
  3. Select tab Tools.
     
  4. Download the latest ISO image from this location.


     
  5. Deploy this image onto the USB flash drive using an application like Balena EtcherWin32DiskImager or any similar alternative.

 

Step 2: Install the firmware in the node

  1. Switch off the node by pressing the power button.
     
  2. Connect the USB flash drive to any of the USB ports of the node.
     
  3. Power on the node using the power button. The installation of the new firmware automatically starts after one minute. Installation usually takes ~ 20 minutes.
     
  4. Wait for the installation to be finished, and the node will power off automatically.
     
  5. Unplug the USB flash drive.
     
  6. Boot the node: It now has the latest firmware installed and shows "Ready for pairing" on display.

Step 3: Replace the device within the institute

  1. Open the pairing tool and connect with the institute as explained in weConnect - How to pair devices (nodes).
     
  2. Now replace the device as explained in weConnect - How to pair devices (nodes), "Case 2: Replace an existing device"​​​​.

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  3. The device is now paired and configured as before.

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Last updated Sep 16, 2022