The screen I'm sharing on with my ClickShare Base Unit is flickering

Article number: [2926] - Legacy code: [5270]

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To troubleshoot flickering issues with your screen when using a ClickShare Base Unit for sharing, follow these steps: 

  1. Check HDMI™ connection at both ends (if any extenders are used try to bypass) and see if this resolved the issue.
  2. Check HDMI port settings is not faulty on your screen. Try using another HDMI input on the screen.
  3. Try using a high-quality replacement HDMI cable (short length and supporting up to 4K@60Hz)
  4. Check if the same issue with visible when you connect another screen.
  5. Does the input have HDMI with ARC (Audio Return Channel), MHL (Mobile High-Definition Link) or STB (Set Top Box). Try if disabling these has an impact on the flicker or make sure to disable it (consult screen manuals).

Related articles:

What is the restriction on length of connected video cables to my ClickShare Unit?

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Last updated Apr 23, 2024