The color or animation of the LED ring indicates the behaviour and current status of your ClickShare Button and device.
Info! For information on CX/C-series and CS(E)-series LED ring color behavior, see KB article
KB 9320.
For information on CB Core/Pro LED ring color behaviour, see
KB 11257.
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| LEDs behavior | Explanation |
| white fill |
- setting up the connection
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| strady white |
- connected and ready to be used
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| blinking white |
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| fast white spinning |
- device (Button) is busy
- device (Button) is processing i.e. Button is trying to establish connection with the Base Unit
For troubleshooting white light spinning issue, see KB 5431.
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| purple¹ |
- Hostflow without sharing i.e. ClickShare is sharing remote participants with the display
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| Static purple - red |
- Hostflow with sharing i.e. ClickShare is sharing remote participants and content with the display
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| steady red |
- sharing i.e. ClickShare is sharing your screen with the display
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| blinking red |
- an error occurred.
Please re-pair the Button with the Base Unit (how to: see KB 5924)
If this does not help please contact Barco support (how-to, see KB 6024).
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Introduced from firmware version 2.19.
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| LEDs behavior | Explanation |
| white blinking |
- Button is plugged in the laptop and initializing or waiting for the user to start the ClickShare application.
- Pairing/software update of the Button in the Base Unit is in progress.
For troubleshooting white light flashing issue, see KB 5469.
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| static white |
- ClickShare is ready to start sharing your screen.
- Pairing is done. You can now unplug the Button from the Base Unit.
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| static red |
- Sharing your screen with the display.
- Pairing and software update is done. You can now unplug the Button from the Base Unit.
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| red blinking |
- An error occurred.
Please re-pair the Button with the Base Unit (how to: see KB 5924)
If this does not help please contact Barco support (how-to, see KB 6024).
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| off (no light) |
- Button is not or not properly inserted into the USB port.
- Button might be defective.
- USB port or computer might be defective.
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