Expected behaviour with Clickshare models CX-30, CX-20, C-5 and C-10, the Button Client app will need to reconnect when changing the display screen resolution or restarting the display screen.
If you're experiencing any other issues with Button disconnecting, please refer to the following KB articles:
- KB 5431: ClickShare Buttons are not able to connect to the Base Unit or are being disconnected during sharing sessions.
- KB 4349: Troubleshooting tips for the ClickShare Button not connecting to Base Unit when plugging it into a laptop
