Prerequisites
- The extended desktop mode on ClickShare requires the installation of the ClickShare Extension Pack, which is available for Windows and can be downloaded here.
If the ClickShare Desktop App (MSI) with the Extended Desktop feature enabled is already installed on your computer, there is no need to separately install the ClickShare Extension Pack for Extended Desktop functionality, as it is included by default with the ClickShare Desktop App (MSI). - The extended desktop function is only selectable when no second screen is already connected/configured in your windows configuration.
Instructions
The advised method to use the extended desktop mode is to install the ClickShare Desktop App, which can be downloaded here.
Alternatively, you can use the ClickShare App launched when you insert the ClickShare Button in your PC. However, this requires that the firmware version of the ClickShare Base Unit is 1.9.1 or higher. It is only applicable to ClickShare CS(E) Base Units.
More details on how to use Extended desktop can be found in the dedicated KB 2588.