Insights Management Suite

IoT platform to monitor, diagnose and control your projectors

Manage the complete installed base from a central location
Improve ROI and facilitate fleet optimization
Ensure faster and more effective troubleshooting
Stay in control with our secure and worry-free platform

Discover the IMS levels

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Optimized management

The Barco Insights Management Suite allows you to get rid of time-consuming and error-prone manual administration thanks to the automatic cloud-based storage of projectors’ usage data and their light-source run-times. Its live dashboard gives real-time information on the operating conditions allowing you to manage your fleet in the most efficient way.

Secured communication

The state-of-the-art security ensures complete control and data protection. Be safe thanks to the encrypted communication and turn off connectivity at any moment in the device settings. You are in control!

A safe platform for worry-free projector management.

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The Insights Management Suite dashboard enables us to get a quick snapshot of the usage on the entire fleet. This will save us money in the long run and give our teams the chance to spend their time on more important tasks.

Craig Lawrence

Video & Projects Director, SFL Group

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A reliable partner

The Management Suite solution offers easier and more accurate device analysis. The live dashboard gives real-time information on the operating and environmental conditions of the projectors. Diagnose and solve issues before they turn into failures thanks to the health issue e-mail notifications. You have all the tools for more effective and prompt remote assistance.

Build a strong relationship based on reliability!

Plug and play

You can access the Insights Management Suite platform on any device with internet access, whether it’s your laptop, mobile phone or tablet. And the data can also easily be combined with your own tools and processes.

Full flexibility is at the core of the solution.

Monitor
Diagnose
Control

Monitor

Do you want to get rid of time consuming and error-prone manual administration? The Insights Management Suite Monitor package allows for automatic cloud-based storage of projectors’ usage data and their light-source run-times. Its live dashboard gives real-time information on the operating and environmental conditions of the projectors allowing you to manage and control all your projectors in the most efficient way. With the Flex² setting you can tune and lock your brightness and resolution value in the cloud at any time.

The Monitor package is automatically included for free in the purchase of your Barco projector for the first 2 years of usage. You can extend and upgrade your subscription whenever you want via the Insights Management Suite dashboard.

Included in this package

Projector & lightsource runtime with 2 weeks history: Keep track of the total projector run time (how many hours has the projector been switched on) and the total lightsource runtime (how many hours has the laser lightsource been switched on) with day by day history of how many hours the projector and lightsource ran each day (history details are only available during periods when the projector was connected to the cloud).

Ambient temperature & humidity with 2 weeks history: Keep track of the current ambient temperature and ambient humidity the projector sensors are detecting as these have a strong effect on the aging of the projector. Including history graph for changes in temperature and humidity (history details are only available during periods when the projector was connected to the cloud).

AC voltage information with 2 weeks history: Keep track of the actual AC Voltage value and the history of the AC Voltage while the projector was used.

Take custom notes: Take notes on the projector to facilitate your QA process.

Lock the FLEX brightness and/or resolution value: If your projector has a FLEX brightness and/or FLEX resolution license, change and lock the FLEX value from the cloud at any time. The projector will adopt the value next time it connects to the cloud.

View IP address: See which LAN IP address is used by the projector.

Projector firmware version: Quickly identify projectors in your fleet or installation that are not using the latest firmware version and get an indication in the fleet overview for those projectors that have a newer firmware version is available.

Projector connection status: If your projector is connected to the cloud, you can see immediately if your projector is on and functioning. When projectors have lost connectivity, you also can see for how long they have been offline.

View current health issues: See a live view of the projector's current caution, warning and error notifications.

Cloud service manuals: Get a better understanding of the notifications generated by the projectors by clicking the code. The service manual information with a detailed description will help you take the correct actions and possible resolution.

Diagnose

Stop losing precious time with endless back-and-forth communication to diagnose the most straightforward issues. The Diagnose package provides additional features to remotely consult the health history of your projector with mentions of past error notifications for easier and more accurate device analysis. Instead of last-minute physical service interventions, you have all the tools for more effective and prompt remote assistance to fix the issue.

Included in this package

Projector & lightsource runtime with full history: Keep track of the total projector run time (how many hours has the projector been switched on) and the total lightsource runtime (how many hours has the laser lightsource been switched on) with day by day history of how many hours the projector and lightsource ran each day (history details are only available during periods when the projector was connected to the cloud).

Ambient temperature & humidity with full history: Keep track of the current ambient temperature and ambient humidity the projector sensors are detecting as these have a strong effect on the aging of the projector. Including history graph for changes in temperature and humidity (history details are only available during periods when the projector was connected to the cloud).

AC voltage information with full history: Keep track of the actual AC Voltage value and the history of the AC Voltage while the projector was used.

Take custom notes: Take notes on the projector to facilitate your QA process.

Lock the FLEX brightness and/or resolution value: If your projector has a FLEX brightness and/or FLEX resolution license, change and lock the FLEX value from the cloud at any time. The projector will adopt the value next time it connects to the cloud.

View IP address: See which LAN IP address is used by the projector.

Projector firmware version: Quickly identify projectors in your fleet or installation that are not using the latest firmware version and get an indication in the fleet overview for those projectors that have a newer firmware version is available.

Projector connection status: If your projector is connected to the cloud, you can see immediately if your projector is on and functioning. When projectors have lost connectivity, you also can see for how long they have been offline.

View current health issues: See a live view of the projector's current caution, warning and error notifications.

View health issues with unlimited history: See a list of health notifications that occurred on the projector in the past. The filter feature allows you to focus on the items that matter most to you. (history details are only available during periods when the projector was connected to the cloud)

Trigger and upload a diagnostics package: Trigger the creation of a diagnostics package and consequently upload this diagnostics package to the cloud.

Cloud service manuals: Get a better understanding of the notifications generated by the projectors by clicking the code. The service manual information with a detailed description will help you take the correct actions and possible resolution.

Control

Control issues before they turn into failures by scheduling proactive maintenance visits and getting e-mail warning notifications. Manage the power schedule of your projectors remotely and set the IP address for efficient setup and troubleshooting. It allows you to build a strong relationship with your customers based on reliability. Control cloud data can be received through an API for integration in other own software
packages.

Included in this package

Projector & lightsource runtime with full history: Keep track of the total projector run time (how many hours has the projector been switched on) and the total lightsource runtime (how many hours has the laser lightsource been switched on) with day by day history of how many hours the projector and lightsource ran each day (history details are only available during periods when the projector was connected to the cloud).

Ambient temperature & humidity with full history: Keep track of the current ambient temperature and ambient humidity the projector sensors are detecting as these have a strong effect on the aging of the projector. Including history graph for changes in temperature and humidity (history details are only available during periods when the projector was connected to the cloud).

AC voltage information with full history: Keep track of the actual AC Voltage value and the history of the AC Voltage while the projector was used.

Take custom notes: Take notes on the projector to facilitate your QA process.

Set & lock the FLEX brightness and/or resolution value: If your projector has a FLEX brightness and/or FLEX resolution license, change and lock the FLEX value from the cloud at any time. The projector will adopt the value next time it connects to the cloud.

View IP address: See which LAN IP address is used by the projector.

Change IP address: Manage the IP address for one or multiple projectors for efficient setup and troubleshooting.

Projector firmware version: Quickly identify projectors in your fleet or installation that are not using the latest firmware version and get an indication in the fleet overview for those projectors that have a newer firmware version is available.

Projector connection status: If your projector is connected to the cloud, you can see immediately if your projector is on and functioning. When projectors have lost connectivity, you also can see for how long they have been offline.

View current health issues: See a live view of the projector's current caution, warning and error notifications.

View health issues with unlimited history: See a list of health notifications that occurred on the projector in the past. The filter feature allows you to focus on the items that matter most to you. (history details are only available during periods when the projector was connected to the cloud).

Trigger and upload a diagnostics package: Trigger the creation of a diagnostics package and consequently upload this diagnostics package to the cloud.

Subscribe to receive health notifications through e-mail: Each user can subscribe to receive health notifications through email for 1 or more projectors. And choose which projector notifications you want to receive by e-mail (“Caution”, “Warning” and/or “Error”).

Cloud service manuals: Get a better understanding of the notifications generated by the projectors by clicking the code. The service manual information with a detailed description will help you take the correct actions and possible resolution.

Scheduler: Manage the power schedule of your projectors.

Integrate Insights Management Suite cloud data into your own applications: The ‘Insights Management Suite Control’ package enables access to the cloud API. With the API, access is provided to seamlessly integrate the projector data into own applications/tools or gives the possibility to download and store projector data for own usage. It helps to find new ways to update your processes and explore new business models.