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ClickShare Configurator for CS-100 and CSE-200 Base Units not opening in the Chrome browser on Windows 11

Artikelnummer: [7472]

Van toepassing op

After the Windows 11 update, it is no longer possible to access the ClickShare Configurator of the CS-100 and CSE-200 Base Units using the Google Chrome browser, it displays a security warning without an option to proceed.

Solution:

Use Microsoft Edge browser to access the ClickShare Configurator of CS-100 and CSE-200 Base Units.
Upgrading your ClickShare Base Unit to firmware version 1.11.10.3 or higher will fix this issue.

Related articles:

ClickShare Configurator is not accessible on web-browsers

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Laatst bijgewerkt 4 jan. 2024

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Our helpdesk provides you with prompt phone support. A team of experienced support engineers is at your service for any professional assistance.

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No solution found?

Create a support case

Technical questions
Return Material Authorization (RMA)
Status tracking of pending service requests
Consumable and spare parts orders

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Phone support

Our helpdesk provides you with prompt phone support. A team of experienced support engineers is at your service for any professional assistance.

Get support

Create a support case

Technical questions
Return Material Authorization (RMA)
Status tracking of pending service requests
Consumable and spare parts orders

Create a case Create a Cinema case Help

Phone support

Our helpdesk provides you with prompt phone support. A team of experienced support engineers is at your service for any professional assistance.

Get support