ClickShare Button does not share to the Base Unit when wallpaper is disabled

Artikelnummer: [8236]

Van toepassing op

Issue

When the wallpaper is disabled the Button connects but fails to share the Base Units Wi-Fi.
When plugging in the Button the ClickShare App shows "ready to share" and the button ring becomes stable white, when pressing the Button the Button LED ring turns red for a very short period and returns to a solid white state with no content is displayed.
After rebooting the Base Unit, the first attempt to connect with the Button works correctly, with consecutive connections the problem will arise again.
This issue only occurs when connecting with the Button. While making a connection through the ClickShare App the connection and sharing of content is successful.

Solution

Upgrading your ClickShare Base Unit to firmware version 2.16 or higher will fix this issue.

Eigenschappen

Laatst bijgewerkt 22 okt. 2024