weConnect runs on Amazon Web Services. There are several clouds, all fully redundant and 24/7 monitored and managed by the Barco DevOps team.
weConnect is a multi-tenant cloud application. This means that the application serves multiple customers. Each institute is a tenant, separated by others through separate URLs. As such, each customer gets a unique link to use weConnect.
We run 2 clouds that customers can get access to:
- Production: https://edu.barco.com/
- User Acceptance Test (UAT): https://uat.edu.barco.com/
The production cloud is the version and instance used by all paying customers. UAT provides the opportunity for new customers to explore the systems and test features. Existing customers can opt for a higher maintenance support level and get access to the UAT cloud to prepare for upcoming releases.
There is one top entry to the cloud allowing Barco Super Administrators to perform high level tasks:
- to create new institutes
- to manage system upgrades
- to manager overall system settings
- to allow Barco Partners to configure and manage multiple institutes.
Some items might appear in the administration user interface (Admin UI) of one institute and not in the Admin UI of other institutes. This depends on settings done by the top-level administrators (Super administrators and Barco Partners).
weConnect is only tested and guaranteed to work fully with Google Chrome. For iOS weConnect is tested with Safari. Other browsers like Firefox and the new Microsoft Edge (Chromium based) might work but are not officially supported and should be avoided when using weConnect. Note that iOS does not offer a full Chrome browser so we suggest to use Safari for the best results on iOS. See more details in [KB11392].
For inquiries about the security measures taken in weConnect we refer to the security whitepaper which is available upon request.
