Produkty

4K HDMI™ output sometimes looks scrambled after ClickShare Base Unit reboot

Numer artykułu: [7270]

Dotyczy

Issue:
Occasionally the 4K HDMI™ output display looks scrambled (see picture below), after a reboot of the Base Unit the image may look fine again.

image.png

Solution:
This symptom is only observed on the 4K HDMI outputs in combination with usage of non 360-degree bond shielding HDMI cables supporting the HDMI 2.0 specification.

Using the proper HDMI cables or lowering the output resolution will fix this symptom, see KB 4297 for details.

Właściwości

Ostatnia aktualizacja 21 maj 2024