Dental Display Solution Support

The e-Leaning courses in this program will provide you with the in-depth knowledge you need, relating to why a dental display for diagnosis is important, how to troubleshoot the common service-related questions, how to set-up and configure the dental displays, as well as set-up the QAWeb software.

Description

In addition, there is an optional recommended module for those who are customer facing and wish to take a deeper dive into learning about key stakeholders, the products value proposition and overcoming customer objections and even how to demo.

• Why a dental display for diagnosis? (10-15 mins)
• Dental display installation & configuration (10 mins)
• How to set-up QAWeb (10 mins)
• Dental Display trouble-shooting (5-10 mins)

Optional

• Unlocking the dental display market (10-15 mins)

All modules must be completed including the assessment at the end of each module in order to achieve certification. You will see your progress as you complete the different items.

Target Audience

Installation and Service engineers, Maintenance engineer, Field Service engineers, Support engineers, Help desk employees, Service coordinator, Escalation engineers, Customer care managers, Customer Service managers. 

Prerequisites

Attendees must complete the Barco Certified Healthcare Technical Associate – Dental Display Solutions Program prior completing the Technical Specialist Level program.

Objective

Goal: By the end of this Certified Technical Specialist-level Partner Training Program you will be able to demonstrate the ability to speak confidently about the dental display products, be able to install and configure them, set-up QAWeb and provide 1^ST-line support services to your customers.