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Button LED ring behavior and explanation

Artikelnummer: [4022] - Legacy-Code: [6338]

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The color or animation of the LED ring indicates the behaviour and current status of your ClickShare Button and device.

Info!
For information on CX/C-series and CS(E)-series LED ring color behavior, see KB article KB 9320.
For information on CB Core/Pro LED ring color behaviour, see KB 11257.

 

CX-20/30/50, C-5/10: Gen1 and Gen2 and CB Core/Pro

LEDs behaviorExplanation
white fill
  • setting up the connection
strady white
  • connected and ready to be used
blinking white
  • unable to connect
fast white spinning
  • device (Button) is busy
  • device (Button) is  processing i.e. Button is trying to establish connection with the Base Unit

    For troubleshooting white light spinning issue, see KB 5431.
purple¹
  • Hostflow without sharing i.e. ClickShare is sharing remote participants with the display
purple - red spinning
  • Hostflow with sharing i.e. ClickShare is sharing remote participants and content with the display
steady red
  • sharing i.e. ClickShare is sharing your screen with the display
blinking red
  • an error occurred. 
    Please re-pair the Button with the Base Unit (how to: see KB 5924)
    If this does not help please contact Barco support (how-to, see KB 6024).

 
1 Introduced from firmware version 2.19.

 

CS-100(H), CSE-200(+) and CSE-800

LEDs behaviorExplanation
white blinking
  • Button is plugged in the laptop and initializing or waiting for the user to start the ClickShare application.
  • Pairing/software update of the Button in the Base Unit is in progress.

    For troubleshooting white light flashing issue, see KB 5469.
static white
  • ClickShare is ready to start sharing your screen.
  • Pairing is done. You can now unplug the Button from the Base Unit.
static red
  • Sharing your screen with the display.
  • Pairing and software update is done. You can now unplug the Button from the Base Unit.
red blinking
  • An error occurred. 
    Please re-pair the Button with the Base Unit (how to: see KB 5924)
    If this does not help please contact Barco support (how-to, see KB 6024).
off (no light)
  • Button is not or not properly inserted into the USB port.
  • Button might be defective.
  • USB port or computer might be defective.

Eigenschaften

Zuletzt aktualisiert 22.10.2024