A typical scenario is that the IT administrator creates a Windows command script file that triggers a silent installation of the ClickShare Desktop App using msiexec.exe
Next to the general msiexec.exe parameters, the following ClickShare specific parameters can be passed to manage the deployment:
Supported parameters
Parameter | Accepted values | Description | Available in |
ACCEPT_EULA |
YES |
Mandatory parameter |
|
BETA_PROGRAM |
YES, NO |
Optional parameter Default value: YES To control the “Beta Program” UI option |
v4.19+ |
PRODUCT_USAGE_ANALYTICS
|
YES, NO
|
Optional parameter Default value: YES To turn on and off “Usage Statistics” |
v4.13+ |
YES, NO |
Optional parameter Default value: NO To install the driver for App Based Conferencing (Smart Meeting Flow) |
v4.15+ | |
YES, NO |
Optional parameter Default value: NO Use ONLY for certain laptops that have an audio issue |
v4.19+ | |
|
MINI, LARGE |
Optional parameter Default value: Not Set To decide the UI style of the app |
v4.35+ |
MINI, LARGE |
Optional parameter Default value: Not Set To decide the UI style of the app |
v4.23 - v4.34 | |
YES, NO |
Optional parameter Default value: Not Set To turn on and off “Calendar Integration” and its UI option Starting from v4.27.2, Calendar Integration will be turned OFF whenever the App is auto-updated. |
v4.28+ | |
AUTO_UPDATE |
YES, NO |
Optional parameter Default value: YES To control if the app will be automatically updated or not |
v4.28+ |
EXTENDED_DESKTOP | YES, NO |
Optional parameter Default value: Not Set To install the Extended Desktop driver
| v4.31+ |
LUI |
Optional parameter Default value: LUI To select a pre-configured user experience. Once the experience is chosen in the deployment, it cannot be changed in the application preference by end users. LUI: Experience prior to 4.37, planned to be deprecated before the end of 2024. BB (Basic Button): Intuitive sharing experience with simplified UI flow.
SB (Smart Button):Advanced meeting experience with Teams and Zoom conferencing.
SA (Smart App): Full application experience with peripheral integration.
Depending on the USER_EXP option set, the current settings of the following parameters will be affected:
|
V4.38+ | |
|
|
[This parameter is deprecated in V4.28 and onwards] Optional parameter Default value : C:\ClickShareApp The following directories are not allowed: |
v4.4 - v4.27.2 |
Features of User_Exp
Installation | Desktop app Not Installed | Desktop app installed with MSI (4.38+) | ||||
---|---|---|---|---|---|---|
App Type | Button App (v4.38+) | Button App(~v4.37) | Basic Button | Smart Button | Smart App | Legacy |
UI Mode (Switch Toggle) |
Yes New (Large)/Old(Small) |
Yes New (Large)/Old(Small) |
No New (Large) only |
No New (Large) only |
No New (Large) only |
Yes New (Large)/Old(Small) |
Work Mode | with Button only | with Button only | With Button Only | With Button Only | With Both App and Button | With Both App and Button |
Smart meeting flow | No | No | No | Yes | Yes | Yes |
APP_BASED_CONFERENCING DRIVER | No | No | No | No | Yes |
Yes (can be turned on/off with option) |
PresentSense | No | No | No | No |
Yes (can be turned on/off with app UI setting) |
Yes (can be turned on/off with app UI setting) |
Command line examples:
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES
# Disable usage analytics
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES PRODUCT_USAGE_ANALYTICS=NO
# Install to non-default path
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES TARGETDIR=D:\CSApp
# Normal installation + install the App-based Conferencing drivers
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES APP_BASED_CONFERENCING=YES
# Installation with disabling Beta Program
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES BETA_PROGRAM=NO
# Installation with Mini UI
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES DEFAULT_UI=MINI
# Installation with disabling Calendar Integration
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES CALENDAR_INTEGRATION=NO
# Installation with disabling Auto Update
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES AUTO_UPDATE=NO
# Installation with Extended Desktop Driver
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES EXTENDED_DESKTOP=YES
# Enable Basic Button experience
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES USER_EXP=BB
# Enable Smart Button experience
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES USER_EXP=SB
# Enable Smart App experience
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES USER_EXP=SA
# Enable Legacy UI experience
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES USER_EXP=LUI
See the following KB articles for information on how to install the MSI file through Windows Command Scripts.
Troubleshooting tips:
If there are any issues, it is possible to create a .txt file including the detailed log of the MSI deployment. To do so browse to the folder where the ClickShare Desktop App msi file is stored and use command:
CALENDAR_INTEGRATION=NO APP_BASED_CONFERENCING=YES DEFAULT_UI=MINI /L*v .\toto.txt
This will create a log file called "ilog.txt" in the current working directory with the detailed Windows Installer Package logs. See KB 2149 for details.