This article provides information about the configuration of ClickShare Conference CX-50 Gen2 with Logitech RoomMate or PC with TAP for combined room system and BYOM use.
Note:The main goal of this article is to provide recommended setups and use cases. Please refer to specific product documentation (installation and reference manuals, spec sheets, etc.) for specific product information, e.g. wiring, specific port functions and supported features and limitations.
Recommended for environments where:
- Users want to use the peripherals for both BYOM (laptop wireless conferencing) and room UC system with room application (MTR, ZR).
- Single display wireless presentation and BYOM is acceptable.
- It is important to have an automated switching environment.
To set up this configuration:
- Connect CX-50 Gen2 HDMI™ Out to RoomMate HDMI™ In.
- For the PC, HDMI™ is connected to TAP which is connected into the PC.
- Connect “peripheral” (MeetUp, Rally/Rally Plus, Rally Bar in BYOD) to CX rear USB-A port.
- Connect CX-50 Gen2 front USB-C to the RoomMate or PC USB peripheral input.
- Connect RoomMate or PC HDMI™ to one or two displays. Support for dual display depends on the Logitech model and the UC (MS Teams or other) license.
- Connect Logitech solution and ClickShare to the network.
Since every Logitech solution is different, please check the installation manual for the exact ports to connect to. Below are the recommended setups.
RoomMate with MeetUp
The RoomMate with CX-50 Gen2 peripheral switching can be used with the MeetUp as shown below.
In a similar way, the system can be set up with Rally/Rally Plus or Rally Bar in BYOD Mode.
PC with TAP with MeetUp
The (Windows) PC with TAP with CX-50 Gen2 peripheral switching can be used with the MeetUp as shown below.
In a similar way, the system can be set up with Rally/Rally Plus or Rally Bar in BYOD Mode.
ClickShare Conference configuration
It is recommended to keep the “Show the wallpaper when no one is sharing their screen” enabled so that the wallpaper is shown when going into BYOD mode. When not in BYOD mode, ClickShare takes care not to show the wallpaper when no one is sharing.
Set ClickShare to ECO-standby and not deep standby mode.
On the CX-50 Gen2, in “Display & Audio” perform these settings (in this order):
- In Outputs disable DP display.
- Enable HDMI™ display and set as ClickShare position 1.
- With the USB peripheral disconnected, set audio to HDMI™ output. Then reconnect the USB to the USB peripheral.
- In Peripherals Enable Peripheral switching and select Modular Setup.
- Wait till CX indicates it is ready.
Notes:
Do not forget to hit “Save” after every change.
In some cases a CX reboot is required to properly detect the Rally Bar.
The CX-50 Gen2 is now set up to trigger peripheral switching when a user starts a BYOM session. See KB 9944 for the latest configuration updates and limitations.
In general, make sure that the ClickShare Conference device is up to date and install the corresponding firmware on the Logitech device to the matching version as published on the Barco.com website. This website also lists specific product-related remarks.
The Logitech device configuration
The RoomMate or PC will be set up with any room application (MTR, Zoom, etc.). Some of the room apps also support audio over HDMI™ while others do not allow this. Please check with Logitech what level of support is provided.
After this setup and configuration, users can now
- Wirelessly connect to ClickShare with the Button or the ClickShare App
- ClickShare can be used to (locally) wirelessly present. On CX-50 Gen2, content including video and audio is shared. For this, make sure to use the ClickShare Speaker on the laptop when audio is sent to have the audio over HDMI™.
- Start a UC session on the RoomMate or PC and wirelessly share content into this session. Content will be shown locally and to remote users. The audio sharing is similar as in the previous case (local Appliance Mode sharing)
- The user can start any UC client on the user laptop. On the CX-50 Gen2, once audio (via echo cancelling speakerphone) and/or video is requested by user laptop, the peripherals will automatically switch from RoomMate/PC to CX
- Once the user makes sure that the “Room Camera” and “Echo Cancelling Speakerphone” are selected in the UC client, they can enjoy using the attached camera and speakerphone in the conference call
- Once in the peripherals are used by CX, when content is shared, CX-50 Gen2 plays audio over the USB connection.
- Once the call is finished on the laptop and neither audio nor video is used, the peripherals will automatically switch back to RoomMate/PC.
- In this mode, CX-50 Gen 2 does not support “DisplayPort over USB-C” or “RoomDock” mode.
Notes:
- In some cases, the user needs to select the share function on the CollabOS Bar controller (TAP or TAP IP) to get the content from the ClickShare even when the button or App is already sharing.
- RoomMate only works with approved peripherals (see RoomMate Certification and Compatibility Information – Logitech B2B Support).
The peripherals will always be switched when triggered by the user, even when they are in use by the RoomMate/PC. User must stop requesting camera or using echo-cancelling speakerphone to return these to RoomMate/PC.
For other known issues and an overview of different configurations for ClickShare C/CX devices with Logitech, see KB 12232.
